Murlyn Creative Publishing – Shipping Policy

Effective Date: April 9, 2025

Thank you for shopping with Murlyn Creative Publishing! We’re delighted to bring stories to your doorstep that spark joy, learning, and imagination for young readers.

This Shipping Policy outlines how we handle orders, delivery times, shipping costs, and more.

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📦 Order Processing

• Processing Time: Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays).

• You'll receive a confirmation email once your order has been placed, followed by a notification with tracking info once your order ships.

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🚚 Shipping Methods & Delivery Times

We currently ship within the United States only.

Standard Shipping:

• Delivery time: 3–5 business days after processing

• Carrier: FedEx and Amazon

Please note: delivery times are estimates and may vary depending on your location, order volume, or postal service delays (especially during holidays).

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💰 Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. You’ll see the total before completing your purchase.

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🌍 International Shipping

At this time, we do not offer international shipping. We are working to expand our reach in the future!

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📬 Incorrect or Missing Shipping Information

Please double-check your shipping details before completing your order.

• If an order is returned due to an incorrect address, additional shipping charges may apply to resend it.

• We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

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📦 Lost or Damaged Packages

We want every delivery to be magical—but sometimes things go wrong.

• If your package is lost, delayed, or arrives damaged, contact us at murlyncreativesocial@gmail.com within 24 hours of delivery.

• For damaged items, please include your order number and clear photos of the damage so we can make it right.

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❓ Need Help?

We're here for you! For any questions about your order or shipping, reach out to:

Murlyn Creative Publishing
📧 Email: murlyncreativesocial@gmail.com
🌐 Website: murlyncreativepublishing.com – Murlyn Creative Publishing